FAQ

FAQ


Do you mind telling the secret of your raw materials?
All that we can say that our materials are carefully selected from local and overseas sources.
 
How can I get the latest collections updates?
Just sign up for an account !  And voila! you will be automatically subscribed to our mailing list.
 
What if the product i want is unavailable?
 Ah too bad, sometimes we run out of stock, sorry for the inconvenience. To request the unavailabe item, simply leave your email address in the notification box. We will notify you when the item will come out or if we already have them available again.
 
Is it necessary to create an account to shop at labdagatic.com?
 Creating an account will make your shopping much easier as you don’t need to re-write your data over and over again everytime  you’d like to take our products home. Plus, by having an account at Labdagatic, You won’t miss any updates  of  our latest collections and special offers.
 
Can I return the product if somehow i might find defects or they are not my liking?
We’re sorry but items purchased at www.labdagatic.com are not refundable. Except when the size is not fit or the product is damaged, you could notify us through the email or private message by LINE and WHATSAPP, and we will arrange something for that condition.
 
What if the products somehow on the way to my address are accidentally damaged?
Notifiy us through email and a free repair for the items will take care of it. Just don’t forget to contact us for the item return and further process
 
I have a promotional code, what can i do with that?
At checkout , you can fill in the code. The code is unique which means only usable once for each transaction. Don’t forget to read the terms and conditions listed in the promotional code. 
 
Can I have a custom design to order?
Surely do! just notify us through email and we will discuss the process furthermore